At ShineBulbs, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a returns policy as follows:

**Return Period:**
You have 30 days from the date of delivery to initiate a return.

**Eligibility for Returns:**
To be eligible for a return, items must be unused, in their original packaging, and in the same condition that you received them. Certain items may be exempt from being returned, such as personalized or custom-made products.

**How to Return:**
1. Contact us at [email protected] or call us at 206-498-3311 to request a return authorization.
2. Once authorized, securely package the item(s) and include a copy of your receipt or proof of purchase.
3. Ship the item(s) back to the address provided in the return authorization.

**Refunds:**
Upon receiving your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed and credited to your original method of payment within a certain amount of days.

**Exchanges:**
If you need to exchange an item for the same item or a different one, please follow the return procedure and place a new order for the desired item.

**Shipping Costs:**
Shipping costs for returning items are non-refundable. You are responsible for paying your own shipping costs for returning items unless the return is due to our error.

For any further questions regarding our returns policy, please feel free to contact us. Thank you for shopping with ShineBulbs!